The instant messaging app developed by Meta has evolved over the years. Now it is not only a messaging app, but you can also exchange photos, videos, audio and video calls and more. But sometimes the app gets into trouble and the users experience glitches. The most common is Messenger does not show active friends. This problem is recurring and there are many reasons for this.
The problem of the app has many possible solutions and some of the best ones are discussed below. Don’t think you’re alone on this bandwagon. Many users around the world are facing similar issues. They tried the solutions below and they solved their problem within minutes. Therefore, you also follow the same and solve your problem quickly.
Why is Messenger not showing active friends?
There could be many reasons why Messenger isn’t showing active friends. The reasons can be both technical and general. Whatever it is in the article below, we will discuss it in detail below.
1. Messenger’s active status is disabled.
2. There may be glitches in the messenger app.
3. Messenger server is not available.
4. Low data mode is enabled on the mobile.
5. Messenger app not updated.
6. Messenger cache not cleared.
7. Wi-Fi or mobile data is unstable.
Also read How to remove roles from Facebook | 5 Steps to Avoid Rolling on Facebook
How to fix Messenger not showing active friends?
The solutions for the messenger not showing active friends are given below. Please refer to the list below.
1. Active Friend Status Enabled
The messenger may not show active friends. The first is that you need to check whether the friend status is active or not. If the status is not active, enable it. Then you will see your messenger friend status is active.
2. Messenger would solve their problems
If you find that Messenger is not showing active friends, there may be bugs and glitches that are causing the Messenger server to be unavailable. In such cases, the Messenger team would be working on the issue from their side. Therefore, you can do nothing and wait for them to fix the problem.
Also read, How to see unsent messages on Messenger | Read deleted texts
3. Messenger Network Disabled
The network on which you are using Messenger may also not work properly. When using mobile data, you can try toggling it on and off to solve the problem. Otherwise, you can switch from the mobile data to the Wi-Fi network to solve the problem. Even after that, you should talk to the network provider if you have any problems. These methods can help solve your problem of Messenger not showing active friends.
4. Log in and out of the Messenger app
This is the most common solution you can use for messenger app. Try to log out and then log in to the messenger app. This may fix the problem and the app will run successfully. If this fix doesn’t work, try the fixes above to resolve the issue.
Also read Methods to See Who Viewed Your Facebook Profile? No 3rd party app required (2022)
5. Clear App Cache
Sometimes clearing the app’s cache solves the problem. You should clear the Messenger app cache regularly so that such issues with Messenger not showing active friends would never occur.
6. Uninstall and install the app
The messenger app can not work properly at times. The easiest method is to uninstall and then reinstall the app. This would solve your problem and the problem would be solved.
Also read, How to Create a Facebook Messenger Chatbot | A marketing tool
7. Install the older version of Messenger
If you are having problems with your Messenger app, you can try the older version. This would temporarily solve your problem. Such issues usually occur due to a bug in the latest version. After the bug is fixed, you can go back to the latest version. But this facility is only available to Android users, not iPhone users.
8. Update Messenger
You may experience issues with the latest versions of the Messenger app. In that case, you should keep your Messenger app up to date so that you don’t run into any issues. Updated versions also help you avoid any kind of glitches in the app. The outdated version of any app generally contains bugs.
Also read How to Post a Secret Message Link on Facebook in 6 Easy Steps
9. Restart the device
The last but the best solution is to reboot the device. Restarting the device will help you fix the app. Whenever you encounter a glitch in your Messenger app, try to close the app and reboot the device. This would solve the problem to a large extent.
The above are the best in the list and would solve your problem in minutes. I had tried one or two when faced with a similar problem. And believe me, they worked wonderfully. Therefore, you can try them too, and I am sure you will be pleased with the results.
Frequently Asked Questions
What does the Messenger not show active friends?
This is an issue that most users face in the Messenger app.
How can I fix the issue of Messenger not showing active friends?
There are many solutions to the problem of Messenger not showing active friends, such as restarting the device, changing the network and many more.
Can I uninstall and reinstall the Messenger app to resolve any issues?
Yes, uninstalling and reinstalling the messenger app would solve the problem of glitches you are experiencing.