are your Instagram DMs are not working? Don’t worry, you’re not alone. Many users have been experiencing the same problem for hours. So if you have an important message to send or a funny meme to share, it has to wait. But there are certain ways through which you can solve the problem of Instagram DMs not working.
In the article below, we have provided the probable reasons and their solutions to solve the problem of Instagram posts not working. We believe that these reasons would synchronize with the reasons you are facing and you would find a way out from the list below.
What are you waiting for now? Read the likely solutions for Instagram DM not working.
Instagram DM not working (update January 11, 2023)
According to the down detector website, the Instagram DM not working issue started around noon today and is still going on. A large portion of the people are having problems with the Instagram app and some are even facing the DM problem with the website. As of now, there is no statement from the official Instagram account, but like any other issue, this too will be resolved soon.
People have been sharing their experiences on social apps like Twitter hoping to get the solutions. So to make it easy for you, I have listed the probable reasons and solutions for Instagram DMs not working.
Why Instagram posts not working?
When you are having problems in your Instagram app, there could be many reasons for it. You may also not be able to use your Instagram posts. So, let’s take a look at the likely reasons for the Instagram glitches.
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1. Network problems
Sometimes when you find Instagram app not working, you need to check your connection. Your network connection might be weak which leads to the problem. Your Instagram photos and videos also take time to upload. So you have to switch to another network that is much stronger.
2. App not updated
If your Instagram app is not updated, the app will not work properly. You will have a problem while using Instagram and in the worst case the app will stop working. Here you need to update your app regularly for smooth operation.
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3. Clear the cache
If your Instagram cache is full, you may have the problem of Instagram posts not working properly. In your Instagram cache you would find all your data and information related to Instagram, they help you while using the data. Clearing your cache regularly helps you use the app properly.
4. Exceeding the limit of Instagram
You may not know that Instagram has its limit on the posts you use. When you exceed the limit, you may face problems like Instagram DMS not working. So always make sure you don’t exceed the limit.
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5. Instagram server disabled
Sometimes you find that the Instagram posts are not working if the server is down. Your Instagram photos and videos are also not working. Because Instagram has billions of users and sometimes has a problem with the server. During that time, not only you would face a problem, all other users would also face the same problem.
6. Deleted messages on Instagram
Sometimes you notice that there are unread messages in your app when you go to read the message and notice that it is no longer there. This happens when the sender of the message deletes messages from both sides. You may feel that your Instagram DMS is not working.
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8 Solutions for Instagram DMS Not Working
The most common problem on Instagram is messages not working. There are many reasons for the same and we have discussed the same in the above reasons. Let’s take a look at the probable solutions that help to solve this problem.
1. Check your connection
There are many bugs and problems on Instagram. If you have poor network connection then you may not be able to use the app smoothly and you will run into problems like Instagram DMS not working. So always use the app on a stronger network such as WiFi.
2. Check if you are blocked
When you try to message someone on Instagram and you are unable to do so, you feel like your Instagram messages are not working. But that’s not the truth. The person you are trying to send the message to may have blocked you and therefore you cannot exchange messages with them.
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3. Check if the user is available on Instagram
If someone has their account deactivated, you won’t be able to contact them through messages on Instagram. Sometimes you try to send messages to your friends on your Instagram account but fail, that could be the reason that the person has deactivated their account from Instagram.
4. Update Instagram
If you find that your Instagram DMS is not working, there is a possibility that the app you are using is out of date. In that case, your app needs to be upgraded. You can go to your app store or google store and upgrade your app. After updating, you will not find any problem with Instagram posts not working.
5. Undo Update
After reading the solution above, you would be surprised to read it. But this is a fact and usually happens. When you update your app, it sometimes backfires. You may encounter problems like Instagram DMS not working and similar glitches. Then you need to go back to one version and your problem may be solved.
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6. Report to Instagram
Whenever you come across a problem on your Instagram app like DMS not working, you should look out for all possible solutions. And if everything you’ve tried has failed, you should look up to Instagram’s support team. They will contact you if necessary or solve your problem within hours.
7. Clear the cache
There are many caches that come with the Instagram app once you install and use it. These caches come in handy while you are using the app as they store a lot of information. So clearing the cache from your Instagram memory would help you avoid glitches like Instagram DMS not working.
8. Uninstall and reinstall the app
Sometimes uninstalling and reinstalling the app can help you fix any issues you may have with your Instagram app. You just need to go to your app store or google play store and uninstall and reinstall the app. This would even fix your glitches like Instagram posts not working.
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All probable failures for Instagram DMS not working and their solutions are discussed in the above article. You can refer to any of the solutions mentioned above and solve your problem. You can also stay subscribed to our Path of EX website for more updates on these glitches.
Frequently Asked Questions
What does it mean that Instagram DMS is not working?
This is an issue where you find that the posts on your Instagram account are not working properly and you may not be able to access them.
How do I fix Instagram DMS not working issue?
The problem of Instagram messages not working can be solved in many ways such as clearing the cache, uninstalling and reinstalling the app and many more such ways.
What are the reasons why Instagram DMS is not working?
The reason for Instagram DMS not working could be network issues, outdated apps, Instagram limit overrun and more.